D800e needs to go to Nikon to be recalibrated, focus is off... Any positive experiences?

balderic

I have a D800e with focus issues. Four of my lens need to be AF fine tuned to -20 and could probably go a step or two past that. I have sent in pictures to Nikon along with a description of the issue and they would like me to send it in for repairs.Reading other forums, I have heard people complain that when they have done this, they didn't really do much to the camera or there wasn't much of an improvement. I will probably send it in, but $250 is a lot of money. I am just curious if anyone has done this, what has your experience been with the repair?


S I

Note: This is for EU / Germany, and warranty repair.I sent my D500 in to Nikon due to stuck pixels, before I sent it in I had to have -17 focus adjust on my 70-200 lens, and when I got it back they had also recalibrated the focus system and the lens was good without any adjustment.My D850 had focus off by a mile for the top left corner of the focus sensor, bottom left, center. and the right side worked fine. I sent that in and they also fixed it and it has worked fine since then.


just Tony

balderic wrote:I have a D800e with focus issues. Four of my lens need to be AF fine tuned to -20 and could probably go a step or two past that. I have sent in pictures to Nikon along with a description of the issue and they would like me to send it in for repairs.Reading other forums, I have heard people complain that when they have done this, they didn't really do much to the camera or there wasn't much of an improvement.A few years back this was the only topic people wanted to talk about in this forum. My recollection was that the negative reports skewed to the early time frame before Nikon openly admitted that there was a issue with their in-house calibration process. A bit later there were several positive reports of repairs. There appeared to be an evolutionary process of about 9 or 10 months for Nikon to get this one realistically sorted out.I will probably send it in, but $250 is a lot of money.You might want to look at it this way: what you have now is a camera that you don't want to use because you don't trust it. It's almost like not having a camera, or maybe even worse.If it was me, it would all boil down to thechanceof success, not that particular price. Going from having "no camera" to a good D800e for $250 seems like quite a decent value.


baratta930

I'm hoping they fix mine.  I sent in my D610, it worked fine with my AFS lenses but back focused (pretty badly) with both screw drive lenses.We'll see if this fixes it, if not I guess I'll be selling my two screw drive lenses (tamron 28-75 and nikon 50 1.4d) both of which were sent off to the factory for full cleaning and calibration.  They both now focus perfectly on a friends D750 but suck with my body and another friend's D810.I'll tell you if it's fixed when I get it back.Berardino


JacquesC

balderic wrote:I have a D800e with focus issues. Four of my lens need to be AF fine tuned to -20 and could probably go a step or two past that. I have sent in pictures to Nikon along with a description of the issue and they would like me to send it in for repairs.Reading other forums, I have heard people complain that when they have done this, they didn't really do much to the camera or there wasn't much of an improvement. I will probably send it in, but $250 is a lot of money. I am just curious if anyone has done this, what has your experience been with the repair?My D800 went in for calibration a number of years ago and came back with AFSPOT ONaccurate and reliable. Never had any issues with it since then.


Foivos

It took 3 separate "visits"  to the Nikon service point in Greece to have a spot on focus.Also keep in mind that AF fine tune default values have much bigger authority than saved values (it is 2.5 more. e.g. 4 default equals 10 saved). This helps when a lens requires higher value than +-20.


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