Does anyone know if TEDs is selling grey market items - when I questioned the warranty on an item they referenced the warranty related to the tourist scheme instead of the Sony Australia warranty - which makes me think they may not be selling products with sony australia warranty. anyone else have issues with this?

aagirlz wrote:Does anyone know if TEDs is selling grey market items - when I questioned the warranty on an item they referenced the warranty related to the tourist scheme instead of the Sony Australia warranty - which makes me think they may not be selling products with sony australia warranty. anyone else have issues with this?Or the sales person was confused - is it possible they thought you were from overseas?They are an authorised Sony Camera Dealer according to this page on sony.com.au:https://www.sony.com.au/microsite/wheretobuy/

AlephNull wrote:aagirlz wrote:Does anyone know if TEDs is selling grey market items - when I questioned the warranty on an item they referenced the warranty related to the tourist scheme instead of the Sony Australia warranty - which makes me think they may not be selling products with sony australia warranty. anyone else have issues with this?Or the sales person was confused - is it possible they thought you were from overseas?They are an authorised Sony Camera Dealer according to this page on sony.com.au:https://www.sony.com.au/microsite/wheretobuy/not likely because I referenced Sony Australia.This is what Sony Australia presales support said: As per TED's T&C, we are not able to confirm the details provided by any other retailer. such as direct importer they may have different T&Cdoes not sound like it comes from Sony Australia regardless of what it says on their website.